I had a fantastic stay at Atelier Playa Mujeres for 9 nights. The resort is beautiful with amazing facilities and restaurants. Although there were some minor issues with communication and getting sunbeds, the overall experience was wonderful, thanks to the friendly staff and stunning views. 🌴✨
Rooms
10.0
My ocean view Junior Suite was stunning, with proper curtains, a comfortable lounge area, and an really good bathroom. The air conditioning was easy to control, and the room was always kept clean.
Service
9.0
The service was mostly excellent; the staff, especially at the bars and for room service, were extremely friendly and accommodating throughout my stay. It would be great to have more native English speakers for easier communication.
Location
8.0
Though the resort is quite far from the main attractions, I found the layout easy to navigate after a day. The only downside is that getting out requires a taxi, which can be pricey.
Dining
10.0
Dining options were varied and good. The steakhouse and Mediterranean restaurant stood out, and I thoroughly enjoyed my meals at the various places. Room service was also a treat.
Facilities
10.0
The facilities are great, from the infinity pools to the rooftop bar. The spa was another highlight, especially the hydrotherapy experience.
Henry
United States of America,
January
2025
6.8/10
My stay at Atelier Playa Mujeres was a mixed experience. The room was stunning and clean, but the check-in process and some service inconsistencies left much to be desired. The food quality was impressive, particularly at the buffet, yet restaurants were sometimes hard to book, which was frustrating.
Rooms
7.0
The INSPIRA Junior Suite Swim Out was beautifully furnished, featuring proper curtains, a lounge area, and an impressive bathroom. However, not all amenities were consistently replenished during my stay.
Service
6.0
Most staff were friendly and attentive, especially at La Consentida during breakfast. Still, there were moments where staff seemed disengaged, particularly during check-in and checkout.
Location
7.0
The resort's location offered stunning views of Isla Mujeres, making it picturesque. Yet, it felt a bit far from the hustle and bustle of Cancun, which might not suit everyone.
Dining
6.0
The food quality was quite good overall, especially the buffet and some standout restaurants. However, I found the Indian restaurant lacking and dining reservations were hard to secure during peak times.
Facilities
6.0
The resort had a range of facilities including great pools and a unique bracelet door-opening system. Still, the inconsistency in room cleaning was a downside, as my sheets weren't changed regularly.
Norman
United States of America,
January
2025
5.6/10
During my stay at Atelier Playa Mujeres, the scenery and overall beauty of the resort were really good, showcasing a million-dollar view of Isla Mujeres 🌊. I enjoyed the spacious and pristine Junior Suite, which had great amenities. However, I was disappointed with the dining options and the somewhat aggressive time-share sales pitch that I encountered upon arrival. Overall, I had a lovely time but felt there could be improvements in certain areas.
Rooms
8.0
My Junior Suite was lovely, spacious, and very clean, providing a comfortable retreat.
Service
6.5
The staff were generally friendly and welcoming, yet not all interactions felt polite, especially concerning the sales pitch.
Location
7.5
The resort’s location offers stunning views of Isla Mujeres, although it is quite far from the airport.
Dining
6.5
While the food was good, I expected more variety, especially with dairy-free options. Timing and availability of restaurants were also issues.
Facilities
9.0
Facilities were very good, with a range of activities and well-maintained pools and beach areas.
Lauren
United States of America,
October
2024
5.6/10
Atelier Playa Mujeres was like stepping into a tropical paradise with its stunning views and friendly staff. While the activities and food options were plentiful, I did find some things lacking, like shuttle services and noise levels during my stay. Overall, it was a beautiful resort, but there are some areas that need improvement.
Rooms
7.0
I stayed in a Junior Suite Ocean View, and the view of Isla Mujeres from my room was absolutely million-dollar. The room itself was spacious, but the sound insulation left a bit to be desired.
Service
8.0
The service was pretty amazing and attentive, with staff like Javier going above and beyond to make my stay enjoyable. However, there were moments where some staff seemed a bit indifferent.
Location
8.0
The location is well-placed, offering beautiful views, but being the furthest out from the airport made my cab ride a bit pricey. But hey, the vibe is worth it!
Dining
6.0
While there were many food options, I found the overall dining experience below average. The breakfast buffet had some great health options, but the food quality was inconsistent at times, with meals arriving not hot enough.
Facilities
7.0
The facilities were good, with various activities and services available, though I wish there were more quiet spots to relax without loud groups interrupting the ambiance.
Walter
United States of America,
October
2024
7.2/10
My stay at Atelier Playa Mujeres was mostly enjoyable. The room was gorgeous and spacious, and the hospitality from the staff was stellar. However, I found the dining options to be inconsistent, with some meals being excellent while others fell short. The pool situation is a bit challenging if you're not an 'inspirational' guest, and the beach could have been cleaner.
Rooms
9.0
I stayed in a Junior Suite Ocean View, and it was stunning. The spaciousness made me feel like I was in a luxury setting. The bathroom was really good, really one of the best I've experienced.
Service
10.0
The service was generally fantastic. The staff were friendly and attentive, especially Alicia at the front desk who helped with my late checkout.
Location
9.0
The location offered beautiful views and a tranquil atmosphere, making it a perfect getaway. However, it feels somewhat isolated due to limited nearby options.
Dining
6.0
The dining experience was hit or miss. While some meals were delicious and varied, I was disappointed with the average food on certain days. The reservation system was also a bit frustrating.
Facilities
7.0
The facilities were nice, but the pool options were limited for non-inspirational guests. I did appreciate the range of amenities like room service and various activities.
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